Terms & Conditions
OVERVIEW
This website is managed by Isla & Loom. Throughout the site, the terms "we", "our" and "us" refer to Isla & Loom. Isla & Loom offers you this website, including all information, tools and services available on it, to you, the user, provided you accept all the terms, conditions, policies and notices set out here.
By visiting our site and/or making purchases with us, you make use of our "Service" and accept the following terms and conditions ("Terms of Use"), including the additional terms, conditions and policies mentioned in this document or available by hyperlink. These Terms of Use apply to all users of the site, including browsers, sellers, customers, merchants and/or content creators.
Please read these Terms of Use carefully before using our website. By using any part of the site, you accept these Terms of Use. If you do not agree with all the terms of this agreement, you may not use the website or any of the services. If these Terms of Use are considered an offer, acceptance is limited to these Terms of Use.
Any new features or tools added to the current shop will also be subject to the Terms of Use. You can view the most up-to-date version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms of Use.
SECTION 1 – ONLINE SHOP CONDITIONS
By accepting these Terms of Use, you declare that you are of legal age in your state or province of residence and that you have given us your consent for minors in your care to use this site.
You may not use our products for illegal or unauthorised purposes, nor may you, in using the Service, infringe the laws of your jurisdiction (including, but not limited to, copyright laws).
You must not transmit worms, viruses or any other harmful code. Failure to comply with the terms will result in the immediate cancellation of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason and at any time. You agree that your content (except credit card information) may be transferred unencrypted and (a) involve transmissions over various networks and (b) require changes to adapt to the technical requirements of the networks or connecting devices. Credit card information is always encrypted during transfer between networks.
You undertake not to reproduce, copy, sell, resell or exploit any part of the Service, the use of the Service, access to the Service or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Relying on the material on this site is at your own risk.
This site may contain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – CHANGES TO THE SERVICE AND PRICES
The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.
We will not be liable to you or to any third party for any modification, price change, suspension or discontinuation of the Service.
Conclusion of the contract: The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking the "Buy" button, you make an offer to enter into a sales contract. Immediately after placing the order, you will be sent a confirmation by automatic email. This email confirmation does not constitute acceptance of the contract. Statutory warranty rights apply.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and only accept returns or exchanges in accordance with our Returns Policy.
We have tried to display the colours and images of the products appearing in our shop as accurately as possible. We cannot guarantee that the display of colours on your computer screen is accurate.
We reserve the right, but not the obligation, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services we offer. All product descriptions or prices are subject to change at any time without notice, at our sole discretion.
We do not guarantee that the quality of the products, services, information or other material that you purchase or obtain will meet your expectations. All our products are shipped directly to the consumer from our supplier in China. Any customs duties and import charges are the responsibility of the consumer.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed with the same customer account, the same credit card and/or the same billing and/or shipping address.
You undertake to provide current, complete and accurate purchase and account information for all purchases made in our shop. You undertake to promptly update your account and other information, including your email address and your credit card numbers and expiry dates, so that we can complete your transactions and contact you when necessary.
For more information, see our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may offer you access to third-party tools that we do not monitor or control. You acknowledge and agree that we offer access to such tools "as is" and "as available", without warranties, representations or conditions of any kind and without any endorsement.
The use of the optional tools offered through the website is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available through our Service may include material from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating such content, and we do not warrant and assume no liability for third-party material or websites.
We are not responsible for any damage related to the purchase or use of products, services, resources, content or any other transaction made through third-party websites.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us certain materials (for example, contest entries) or, without being asked, send us creative ideas, suggestions, proposals, plans or other material (together, "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use the Comments you send us.
You undertake that your Comments will not infringe any third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also undertake that your Comments will not contain illegal or offensive material or any computer virus or other malicious software.
You may not use a false email address, impersonate another person or otherwise mislead us or third parties as to the origin of your Comments.
SECTION 10 – PERSONAL DATA
The submission of your personal data through the Shop is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, offers, promotions, shipping costs, delivery times and availability. We reserve the right to correct any error, inaccuracy or omission, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, without notice.
We have no obligation to update, modify or clarify information in the Service, including pricing information, except as required by law.
SECTION 12 – PROHIBITED USES
In addition to the other prohibitions set out in the Terms of Use, you are prohibited from using the site or its content:
(a) for any illegal purpose;
(b) to incite others to perform or participate in illegal acts;
(c) to infringe any international, national, provincial or state local regulation, rule, law or ordinance;
(d) to infringe our intellectual property rights or those of third parties;
(e) to harass, offend, insult, harm, defame, slander, intimidate or discriminate;
(f) to send false or misleading information;
(g) to upload or transmit viruses;
(h) to collect personal data of other people;
(i) for spam, phishing, pharming, pretexting, spidering, crawling or scraping;
(j) for any obscene or immoral purpose;
(k) to interfere with the security features of the Service or circumvent them.
We reserve the right to terminate your use of the Service if you infringe any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure or error-free.
The Service is provided "as is", without warranties of any kind.
In no case will we be liable for any loss or damage arising from your use of the Service.
SECTION 14 – INDEMNIFICATION
You undertake to indemnify, defend and hold harmless Isla & Loom and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, brought by a third party as a result of your breach of these Terms of Use or in connection with it.
SECTION 15 – SEVERABILITY
If any provision is considered invalid, the remaining provisions will remain fully in force.
SECTION 16 – TERMINATION
These terms will remain in force until you or we terminate them.
SECTION 17 – ENTIRE AGREEMENT
These terms constitute the entire agreement between you and Isla & Loom.
SECTION 18 – GOVERNING LAW
These Terms of Use and any separate agreement will be governed by and construed in accordance with international law.
SECTION 19 – CHANGES TO THE TERMS OF USE
We reserve the right to update or modify these terms by posting the changes on the website.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Use should be sent to:
Returns address:
Isla & Loom Returns
Recipient: Miya
Delivery address: B1D048, Hualijia Electronic Market, Pinghu Subdistrict, Longgang District, Shenzhen, Guangdong Province
Mobile: 15811626965
Postcode: 518000